Privacy Policy
Cygnets Art School is committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may update this policy from time to time. By using our website, you agree to be bound by this policy.
If you have any questions regarding this policy or our privacy practices, please contact our Data Protection Officer by email at hello@cygnetsartschool.com or in writing to Cygnets Art School Ltd, 27 Old Gloucester Street, London, WC1N 3AX. Company Registration Number: 11614216.
This policy was last updated on 17th August 2026.
How We Collect Information
We collect information about you when you use our website to enquire about or purchase our products and services. This includes, for example:
- Registering for Cygnets Art School classes via our online booking system
- Making an enquiry or registering via our contact form or email address
- Signing up for our mailing list, which includes promotional information about upcoming classes, events, and programs
What Information Do We Collect?
The personal information we may collect includes:
- Your name, address, and email address
- Your child’s name and date of birth
- Your IP address and browsing activity (pages accessed and times)
- Payment details (note: card information is processed by third-party payment processors)
How We Use Your Information
We may use your information to:
- Process registrations for Cygnets Art School classes, camps, or workshops
- Handle staff vacancy inquiries
- Fulfill contractual obligations
- Seek feedback on our services
- Notify you of changes to our services
- Send communications about Cygnets Art School programmes, events, promotions, and offers that may interest you
Your Choices
You have control over whether or not to receive marketing communications from us. If you opt in, you can unsubscribe at any time through the links provided in our emails.
You can also update your marketing preferences by emailing hello@cygnetsartschool.com or by post to Cygnets Art School Ltd, 27 Old Gloucester Street, London, WC1N 3AX.
Your Rights
Under data protection law, you have several rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can correct inaccurate or incomplete data.
- Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
- Right to Restrict Processing: You can request that we limit how we process your data.
- Right to Object to Processing: You can object to our processing of your personal data for certain purposes.
- Right to Data Portability: You can request your data in a structured, machine-readable format.
- Right to Withdraw Consent: You can withdraw your consent to process your data at any time.
For a full explanation of these rights, you should refer to the relevant laws or guidance from the regulatory authorities.
Who Has Access to Your Information?
We will not sell or rent your information to third parties. We may share your information with third-party service providers (e.g., Booking Autopilot, Class For Kids, Stripe) to assist in delivering our services. We will only disclose the personal data necessary to fulfill these services.
We may also share your information when required by law (e.g., court order or fraud prevention).
Security of Your Information
We take reasonable steps to protect your personal data. Sensitive data (e.g., credit card details) is encrypted during transmission. However, as with any data transmitted over the internet, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to other websites. This Privacy Policy applies only to Cygnets Art School’s website, so please review the privacy policies of any third-party sites you visit.
Children’s Privacy
We are committed to protecting the privacy of children aged 16 or under. If you are under 16, please get your parent or guardian’s permission before providing us with any personal information.
If you have any questions or wish to exercise your data protection rights, please contact us at hello@cygnetsartschool.com or by post at Cygnets Art School Ltd, 27 Old Gloucester Street, London, WC1N 3AX.